Returns & Exchanges

At Cybexonline, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return any unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal and select the items you wish to return to generate a unique return authorization number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are still intact.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided in your email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt until your refund is fully processed.